What: Cannot log in with username and password
Cause: ILUM Access requires that we have your email address in our database, linked to your customer relationship.
Solution: Click the Register new user link and fill in the necessary information. Invicta will then confirm when the account has been configured.
Use the Forgot Password function if you have previously received email reports from us (your email address is registered in the system)
If Sign In with Microsoft does not work, your registered email address may not be identical to your Microsoft account in our database.