--- title: Digital tools | Invicta FAQ description: Digital tools --- [Skip to content](https://faq.invicta.no/faq-en/digital-tools#main-content) - [English](https://faq.invicta.no/faq-en/digital-tools) - [Norsk](https://faq.invicta.no/faq/digitale-verktøy) English Show submenu for translations [![Invicta\_logo\_blue](https://faq.invicta.no/hs-fs/hubfs/Invicta_logo_blue.png?width=70&height=102&name=Invicta_logo_blue.png)](https://www.invicta.no) - [Hjem](https://www.invicta.no/) - [Bransjer](https://www.invicta.no/#bransjer) - [Analysetjenester](https://www.invicta.no/#tjenester) - [Ilum Access Kundeportal](https://access.ilum.no/login) Open main navigation Close main navigation - [Hjem](https://www.invicta.no/) - [Bransjer](https://www.invicta.no/#bransjer) - [Analysetjenester](https://www.invicta.no/#tjenester) - [Ilum Access Kundeportal](https://access.ilum.no/login) - - [English](https://faq.invicta.no/faq-en/digital-tools) - [Norsk](https://faq.invicta.no/faq/digitale-verktøy) English Show submenu for translations How can we help you? - There are no suggestions because the search field is empty. 1. [Invicta FAQ](https://faq.invicta.no/faq-en) 2. [Digital tools](https://faq.invicta.no/faq-en/digital-tools) # Digital tools ## App (ILUM Mobile) - [User manual Ilum Mobile app](https://faq.invicta.no/faq-en/user-manual-ilum-mobile-app) ## Web Portal (ILUM Access) - [How do I add new machines or components?](https://faq.invicta.no/faq-en/how-do-i-add-new-machines-or-components) - [How do I link a purchase order (PO) number to a sample?](https://faq.invicta.no/faq-en/how-do-i-link-a-purchase-order-po-number-to-a-sample) - [How do I register samples in the portal?](https://faq.invicta.no/faq-en/how-do-i-register-samples-in-the-portal) - [How do I create a user account in the web portal?](https://faq.invicta.no/faq-en/how-do-i-create-a-user-account-in-the-web-portal) - [Login and home screen](https://faq.invicta.no/faq-en/login-and-home-screen) - [Summary reports](https://faq.invicta.no/faq-en/summary-reports) - [Samples in transit / Pending samples](https://faq.invicta.no/faq-en/samples-in-transit-/-pending-samples) - [Trending analysis results](https://faq.invicta.no/faq-en/trending-analysis-results) - [Last Samples overview](https://faq.invicta.no/faq-en/last-samples-overview) - [Can I download reports as PDF?](https://faq.invicta.no/faq-en/can-i-download-reports-as-pdf) - [Does the portal require special software?](https://faq.invicta.no/faq-en/does-the-portal-require-special-software) - [Where do I find my latest reports?](https://faq.invicta.no/faq-en/where-do-i-find-my-latest-reports) - [Where can I see the status of the samples I have submitted?](https://faq.invicta.no/faq-en/where-can-i-see-the-status-of-the-samples-i-have-submitted) - [I have forgotten my password, what do I do?](https://faq.invicta.no/faq-en/i-have-forgotten-my-password-what-do-i-do) - [Machines and units](https://faq.invicta.no/faq-en/machines-and-units) See less ▼ ## API (ILUM Connect) - [Can we connect analysis data to our own system?](https://faq.invicta.no/faq-en/can-we-connect-analysis-data-to-our-own-system) ## Troubleshooting ILUM Access - [I cannot connect to my Dymo LabelWriter?](https://faq.invicta.no/faq-en/i-cannot-connect-to-my-dymo-labelwriter) - [Incorrect username and password (cannot log in)?](https://faq.invicta.no/faq-en/incorrect-username-and-password-cannot-log-in) - [I only get a white screen in the browser, with the text Loading....?](https://faq.invicta.no/faq-en/i-only-get-a-white-screen-in-the-browser-with-the-text-loading) - [I get the message No Dymo printer is installed?](https://faq.invicta.no/faq-en/i-get-the-message-no-dymo-printer-is-installed) - [Troubleshooting the Dymo label printer](https://faq.invicta.no/faq-en/troubleshooting-the-dymo-label-printer) - [I am experiencing unusual slowness in Ilum Access, the web portal?](https://faq.invicta.no/faq-en/i-am-experiencing-unusual-slowness-in-ilum-access-the-web-portal) See less ▼ - [General](https://faq.invicta.no/faq-en/general) - [Get started](https://faq.invicta.no/faq-en/get-started#main-content) - [First time using us](https://faq.invicta.no/faq-en/get-started#first-time-using-us) - [How the sampling process works](https://faq.invicta.no/faq-en/get-started#how-the-sampling-process-works) - [Submitting samples](https://faq.invicta.no/faq-en/submitting-samples#main-content) - [Sampling equipment and packaging](https://faq.invicta.no/faq-en/submitting-samples#sampling-equipment-and-packaging) - [Labelling and sample forms](https://faq.invicta.no/faq-en/submitting-samples#labelling-and-sample-forms) - [Shipping and logistics](https://faq.invicta.no/faq-en/submitting-samples#shipping-and-logistics) - [Products and analysis types](https://faq.invicta.no/faq-en/products-and-analysis-types#main-content) - [Oil analysis](https://faq.invicta.no/faq-en/products-and-analysis-types#oil-analysis) - [Fuel analysis](https://faq.invicta.no/faq-en/products-and-analysis-types#fuel-analysis) - [Coolant analysis](https://faq.invicta.no/faq-en/products-and-analysis-types#coolant-analysis) - [Status and follow-up](https://faq.invicta.no/faq-en/status-and-follow-up#main-content) - [Reports and results](https://faq.invicta.no/faq-en/status-and-follow-up#reports-and-results) - [Digital tools](https://faq.invicta.no/faq-en/digital-tools#main-content) - [App (ILUM Mobile)](https://faq.invicta.no/faq-en/digital-tools#app-ilum-mobile) - [Web Portal (ILUM Access)](https://faq.invicta.no/faq-en/digital-tools#web-portal-ilum-access) - [API (ILUM Connect)](https://faq.invicta.no/faq-en/digital-tools#api-ilum-connect) - [Troubleshooting ILUM Access](https://faq.invicta.no/faq-en/digital-tools#troubleshooting-ilum-access) [![Invicta AS](https://www.invicta.no/wp-content/uploads/2025/09/Invicta_logo_white.png)](https://www.invicta.no/hjem/) Trondheimsveien 436b 0962 Oslo Tel: [+47 22 90 13 80](tel:+4722901380) E-post: [post@invicta.no](mailto:post@invicta.no) ### Linker - [Om oss](https://www.invicta.no/om-oss/) - [CO2 kalkulator](https://www.invicta.no/co2-kalkulator/) - [Bestill prøveflaske](https://www.invicta.no/proveemballasje/#riktig-emballasje) - [Om våre rapporter](https://www.invicta.no/rapporteringer/) - [Bestill møte](https://www.invicta.no/nettmote/) ### Informasjon - [Kontakt oss](https://www.invicta.no/kontakt-oss/) - [Ledig stilling](https://www.invicta.no/ledig-stilling/) - [ILUM Access](https://access.ilum.no/login) - [ILUM Mobile – App](https://www.invicta.no/ilum-mobile/) - [Tilbakemelding](https://www.invicta.no/feedback/) - [Klage](https://www.invicta.no/klage/) - [Personvern & policy](https://www.invicta.no/privacy-policy/) Copyright 2026 © **Invicta AS | Org.no.: NO 936 420 133 MVA**